PRIVACY POLICY

Overview

Effective Date: 11-14-2024

At Cigar Smuggler, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal and business information when you interact with our website, purchase products, or contact us.

By using our services or purchasing from us, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal and business information to process orders, communicate with customers, and improve our services. The types of information we collect include:

1.1 Information You Provide

When you register an account, make a purchase, or communicate with us, we may collect:
– Business Name
– Owner/Contact Name
– Email Address
– Phone Number
– Billing and Shipping Address
– Payment Information (including credit card details, processed via secure third-party payment gateways)
– Tax Identification Number (if applicable)
– Order History and preferences
– Tax Exemption Information (if applicable)

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain data to improve our website and services, including:
– IP Address
– Browser Type and Version
– Device Information
– Pages Visited and Links Clicked
– Referring/Exit Pages
– Time and Date of Visit

This data helps us track trends, manage our website, and provide a better user experience.

2. How We Use Your Information

We use the collected information for the following purposes:
– To process and fulfill orders, including payment and shipping.
– To communicate with you about order updates, promotions, and customer service inquiries.
– To improve our website and services based on your feedback and browsing behavior.
– To send marketing communications (if you have opted in), including promotions, newsletters, and product updates.
– To comply with legal requirements, such as fulfilling tax obligations or responding to regulatory requests.

3. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:
– Payment Processors (for secure payment processing)
– Shipping Providers (to deliver your orders)
– Marketing Partners (for targeted advertising or promotional offers)
– Legal Authorities (if required by law, such as compliance with Florida’s business regulations or the Florida Cigarette and Tobacco Law)
– Service Providers who assist in our business operations (such as customer support or website hosting)

We will never sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

4. Data Security

We implement industry-standard security measures, including encryption and secure data storage, to protect your personal information. However, please note that no transmission of data over the Internet can be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights regarding the personal information we collect:
– Access and Correct: You can request access to the personal information we hold and request corrections if it’s inaccurate or incomplete.
– Deletion: You may request the deletion of your data, subject to legal and contractual obligations.
– Opt-Out of Marketing: You can opt out of receiving promotional emails or marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at info@cigarsmuggler.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., pixels, web beacons) to enhance your online experience, such as remembering your login credentials, personalizing product recommendations, and analyzing website performance.

You can manage cookie settings through your web browser. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 21. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 21, we will take steps to delete that information promptly.

9. Florida-Specific Considerations

As a Florida-based business, we comply with Florida’s Consumer Data Privacy Act (FCDPA) and relevant state laws. This includes ensuring that consumers can:
– Request information about the types of personal data we collect.
– Opt-out of the sale of personal information (if applicable).
– Request the deletion of their data under certain conditions.

If you are a Florida resident and wish to exercise any of these rights, please contact us directly at info@cigarsmuggler.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will post the revised Privacy Policy on our website and indicate the effective date. Please review the Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Cigar Smuggler
Email: info@cigarsmuggler.com 
Address: 2041 Range Road Clearwater, FL 33765

**By using our website or making a purchase from us, you agree to the terms outlined in this Privacy Policy.**